Some loan providers ask you to answer to deliver them a duplicate of one’s personal credit record, your payslips or bank statements. This really is mostly become hard – the lending company can look at your credit score on their own when they want.
Don’t send payslips – they won’t help an affordability grievance in addition to ombudsman never ever wants them.
It is possible to deliver bank statements if you prefer, but think hard in regards to the cost of copying and postage if there are tons. Depressingly many lenders appear to ignore speedy cash them if they are sent by you.
Many people feel they are individual and so they don’t wish to send them to a payday lender. Them, tell the lender you will send the Ombudsman any information that is needed if you don’t want to send.
Next step – go directly to the Financial Ombudsman provider (FOS)
If the loan provider rejects your problem or provides you with an amount that is small don’t be depressed. Continue reading